I was able to factory reset mine with the steps:*On the back of Nest
Hub, press and hold both volume buttons together for about 10 seconds.*I
had to setup everything like it's a brand new unit but better than
having a bricked device. I also bought th...
I was able to get my Hub working again by following the reset/restore
instructions. Had to start all over with setting it up and connecting to
WiFi like I just bought it but that was quick enough and now it's
functioning as it should. No more frozen ...