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Tvorules

I just bought a new Yale Smart Lock with Matter specifically to use within Google Home. I've spent about 4 hours now trying to get this thing set up with Google Home. I keep getting the error that it requires a Thread Border router. I have a Google T...

Tvorules

Could it be an issue that my google streamer is showing as one network and the other two devices are showing up as a separate network?

Tvorules

I submitted feedback this morning.

Tvorules

Doesn't make any sense why it would show that way. There's one account that everything is on.

Tvorules

Yes all the same accounts and I'm trying to add it to the same home. I pulled the screen you're referring to and it has each listed separately and it says unavailable.

Tvorules

I don't blame Google for this one. I have basically all Google products in my house and they work very well. I've added other matter devices before without an issue. I put this one on Yale.

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Yale Matter Lock won't recognize Thread Router

Re: Yale Matter Lock won't recognize Thread Router

Re: Yale Matter Lock won't recognize Thread Router

Re: Yale Matter Lock won't recognize Thread Router

Re: Yale Matter Lock won't recognize Thread Router

Re: Yale Matter Lock won't recognize Thread Router