Google Nest Community

KarenDr · 10-12-2025

I have a Nest Thermostat e. When it was originally set up, I could change the schedule and turn the heat on or off via the Android app.I restarted my oil burner for the winter and the thermostat is connected. I would like to be able to change the sch...

KarenDr

I had changed the email account when I started the heat this fall and nothing was working until I finally put tried the original email account. That fixed it. Good luck!

KarenDr · 10-21-2025

Hello Jonathan,I was able to log into the Nest link you provided. I used the old email and was able to see the schedule. It's been warm here recently so I haven't had to use the heat much but it has turned on a few times in the morning so I think it ...

KarenDr · 10-19-2025

Derick,The only other thing I can think of is that I didn't use the same email as last year. This will be my next move to see if I can reset the email account.Karen

KarenDr · 10-19-2025

Hello Derick,I did reply before this but I do not see it. I don't believe I did a simple restart nor a factory restart. As I mentioned above, I did take the unit off the wall and plug it in again. I never received an error code but I did have trouble...

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