Google Nest Community

I've had this Google Nest Hub (GNH) over 5 years. (1): It used to understand all my commands and efficiently answer or take the requested actions. Lately it ignores requests. The colored dots appear at the top, then my voice translated to text appear...

Nest Hub. "Device for audio is the device that started this routine." Why are all the choices grayed out? They used to work before I changed the name of the nest hub & deleted the old name. There IS a connection. If I create a routine on my android p...