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Can’t add a Guest to Family & Guests in the Nest app

msoucie
Community Member

I need to add guest access to my Nest x Yale Locks for a short term rental in the Nest app. However, I’m not able to add a guest to “Family & Guests” in the Nest app. After I enter a guest name, the app shows a message saying “Something went wrong. Please try again” or the app locks up. Tried adding a guest through home.nest.com browser app, but the ‘add guest’ is no longer available.

 

 

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3 REPLIES 3

yuI
Community Member

The reason is that Nest X Yale is not supported in Nest app anymore. Switch to Google Home to setup Guest access. Hope this helps!

msoucie
Community Member

The Google Home app only supports inviting Managers )not Guests) which provides them full access and control of the home.  I need to set temp keypad access only. 

Srb1323
Community Member

your app looks different than mine