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Incapable de downloader Google Home

Michèle
Community Member
2 Recommended AnswerS

David_K
Platinum Product Expert
Platinum Product Expert

We’re going to need some more information from you to be able to help you. Please can you explain the issue further?

View Recommended Answer in original post

David_K
Platinum Product Expert
Platinum Product Expert

There is no Google Home for app for your PC. You need to use a phone or tablet to get the Google Home app. 

If you have recently changed Wi-Fi:

If your Chromecast is still connected to an existing Wi-Fi network, you can follow these steps to change the Wi-Fi network it is connected to.

If you've already changed to a different Wi-Fi network, try these steps:
Open the Google Home app.
At the top left, tap Add + > Set up device > New device > set up new devices in your home.
Follow the in-app steps.
If these steps above don’t solve the issue, you’ll need to factory reset your Chromecast, then then set it up again using your new Wi-Fi network and password.

Instead of factory resetting your Chromecast, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.

View Recommended Answer in original post

5 REPLIES 5

David_K
Platinum Product Expert
Platinum Product Expert

We’re going to need some more information from you to be able to help you. Please can you explain the issue further?

Michèle
Community Member

Je veux downloader Google sur mon PC Home pour installer Google Chromecast pour visualiser mon ordinateur sur ma télévision. J; ai changé de wifi et mon pc ne se branche plus et je suis incapable de lier internet a Chromecast

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS
 

Michèle
Community Member

Je veux downloader Google sur mon PC Home pour installer Google Chromecast pour visualiser mon ordinateur sur ma télévision

David_K
Platinum Product Expert
Platinum Product Expert

There is no Google Home for app for your PC. You need to use a phone or tablet to get the Google Home app. 

If you have recently changed Wi-Fi:

If your Chromecast is still connected to an existing Wi-Fi network, you can follow these steps to change the Wi-Fi network it is connected to.

If you've already changed to a different Wi-Fi network, try these steps:
Open the Google Home app.
At the top left, tap Add + > Set up device > New device > set up new devices in your home.
Follow the in-app steps.
If these steps above don’t solve the issue, you’ll need to factory reset your Chromecast, then then set it up again using your new Wi-Fi network and password.

Instead of factory resetting your Chromecast, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.