Unable to remove old ShieldTV from account

[SmokeyJim]

I used to have (as in, no longer possess) a shield tv that is under the “linked to you” section, and for the life of me cannot remove it from my account.

When I try to remove it I get this error

 

I am unable to add it to a room in a false home to do the workaround delete method, there is no button at the bottom to “add to a room”

I have also tried deleting all homes in a last ditch effort, it did not work

[Juni]

Hi SmokeyJim,

Thanks for reaching out. Check out this link and see if your unwanted apps and devices are still linked. If so, you can remove it from there.

I hope this helps.

Regards,

Juni

[Dan_A]

Hey there,

I wanted to follow up and see if you still needed help. Please let me know if you still have any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Best,

Dan

[Dan_A]

Hello again,

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan