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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Google Home App Issues

Google home app will not save favorites selections on iPhone after I edit the selections OR the layout! I have tried everything from offloading the app, uninstalling, reinstalling, updating, private relay turned off, vpn is turned off, etc. The app a...

khusted86 by • Community Member
  • 57 Views
  • 1 replies
  • 0 kudos

App can’t find location

Spoiler (Highlight to read) The Home app is suddenly unable to find my location on my iPad. I hard closed the app, deleted and reinstalled, restarted my iPad, nothing fixes the problem. When I try to set it up after reinstalling, it gets stuck on the...

SongMom8 by • Community Member
  • 91 Views
  • 3 replies
  • 0 kudos

Terrible customer support

HA few months before Christmas, Google released an update to the Google home app which appears to have made the Chromecast gen 1 devices show as offline in the app. I raised this through the appropriate channels, raised tickets, followed all the usua...

Jimbob64 by • Community Member
  • 65 Views
  • 2 replies
  • 0 kudos

New layout on Favorites

What happened to the grid view in Favorites? This list view does not work for me. And no, I do not want to use a widget. It takes up too much space.

Lihp by • Community Member
  • 85 Views
  • 3 replies
  • 0 kudos

Ihost, Sonoff zigbee smart water valve, and google home

Hi,I've been adding devices through zigbee to take some pressure off the wifi network, and normally when I add them through my iHost, they automatically show in the Home App for Google. I added the sonoff zigbee smart water valve and it shows in the ...

Jrt20024 by • Community Member
  • 112 Views
  • 3 replies
  • 0 kudos

Google Home Notifications

Hi Can someone clarify if this is normal notification behaviour for the Google home app. iOS Person seen - banner - nowThe banner notification then goes awayThen straight after I get another banner notification Person seen - banner - now with preview...

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