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Now Available: Google Nest Warranty Helper Read more

Google Home: Access camera history and download clips from the Web and more with... Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Not my device

I have no smart home devices. But I keep seeing n2eqg show up on my Bluetooth search but it won't work and I'm feeling violated. Does anyone know what to do if an unauthorized device is placed in or on your personal property or hidden in your belongi...

Rsnowjr by • Community Member
  • 176 Views
  • 0 replies
  • 0 kudos

Apple HomePod as Climate Device

I know you can’t use Google to set up an Apple HomePod. I have Apple Home for that. I have a Nest Learning Thermostat and unfortunately, Google has chosen NOT to update this generation to the Matter architecture so I can’t use the Nest on my Apple Ho...

Kazlady by • Community Member
  • 152 Views
  • 0 replies
  • 0 kudos

Resolved! Light Groups

I have some lights and smart plugs all from Wiz. Recently, I added some more and Google Home automatically grouped all of them together in each room. How do I ungroup them?

jle646 by • Community Member
  • 351 Views
  • 1 replies
  • 0 kudos

Cannot Change Nest Application Notification

All of a sudden, my nest app notifications have been changed to Spaceline which is a "samsung brand notification". I have changed the notification sounds to "sweet" for my notifications but the nest app continues to play Spaceline. I have using andro...

Mboronkay by • Community Member
  • 118 Views
  • 0 replies
  • 0 kudos

Shared Controls

Why am I always seeing the notification that I have a shared control of a device when I live alone and own any Google/Smart Products. I can pause the video and control the sound of the THING playing on THAT TV but I don't own it. I don't know how my ...

Jelo by • Community Member
  • 116 Views
  • 1 replies
  • 0 kudos

account log in

I currently have 6 Nest devices assigned to an account "email" that was hacked. Can i remove the gmail account from the 6 devices and add a new account? what are my options ?

sdriggs by • Community Member
  • 223 Views
  • 1 replies
  • 0 kudos

smart device timers stop working

Hi, I have google home mini, using ipad google home app.I use to be able to say "hey google turn on fan for one hour" and it would reply "OK turning on fan for one hour" for my smart outlets and the fan would shut off in a Hourbut now it doesn't say ...

Spazhead by • Community Member
  • 131 Views
  • 2 replies
  • 1 kudos
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