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Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Google Home App Closes/Crashes on Iphone

I have been using the Google Home app on my iphone for years with no issues. Recently, now when I open the app on my phone, it crashes and close. Each time the app opens and i get a screen that says "Welcome to the New Google Home" and has three bull...

Figuring this thing out

Hi, I was invited to join on accident and am unsure why. Is this platform something that could be used to conceal nefarious activity? There has been a lot of stange activity associated with the google account that he claims he has no knowledge of. Im...

Tinuuu by • Community Member
  • 146 Views
  • 1 replies
  • 0 kudos

problem can't set volume in other devices

When I tell Google to change volume on another deviceIt changes the volume on the device itself nest hub maxFor example, I want to change the volume on the receiver connected to heosI say volume 29 on denonThe volume in nest hub max changes to 3"incr...

ofir by • Community Member
  • 100 Views
  • 0 replies
  • 0 kudos

Sync My smart home devices shows old stuff

All, when I try to Sync My smart home devices "okay Google, Sync My smart home devices", the home APP shows some of My old phones im not using anymore and outdated Settings from an old hue Bridge. Anyone knows how to reset These Settings? Home APP sa...

LukasS by • Community Member
  • 124 Views
  • 0 replies
  • 0 kudos

No setup option for Nest Thermostat

The new Google home app does not have a QR code option for adding new devices. Currently installed 2 Nest thermostat with no way to set them up.

RayKayy by • Community Member
  • 119 Views
  • 1 replies
  • 0 kudos

Add wired Doorbell

In Home App. I choose "Add device", New device, Doorbell, I try to scan the QR code, and App kicks me back to screen to"Add Device".Tried 5 times. I do not get a check mark indicating the QR code was scanned.Help?

RoninCG by • Community Member
  • 95 Views
  • 1 replies
  • 0 kudos

I still see speaker groups that were deleted

Hello,I recently joined this whole smart home thing, and bought many google nest minis as well as a nest audio.I was having trouble casting music to one of my rooms, and ended up testing in many ways, like creating different speaker groups, renaming ...

epaneto by • Community Member
  • 137 Views
  • 1 replies
  • 1 kudos
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