—12C in Ontario will Nest work??

[Train]

See above problem w indoor chime … are theses things good for cold Canadian winters??

[MplsCustomer]

@Train 

We have 3 Nest Hello doorbells and have gone through several Minnesota winters with temperatures as low as -18 Fahrenheit (-28 Celsius) without any problems due to the cold.

)There is a separate very long thread about the Nest Hello's internal battery starting to fail when the doorbell is around 2 years old, causing it to go offline for a minute or so when the doorbell is pressed. Our oldest doorbell has had one instance where the video blanked out.  https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-Hello-Doorbell-cuts-out-when-butto....)

[Train]

New install wired all ok yet no indoor chime. Book says don’t work below -15C. Thought that was problem. Hour on phone w great tech guy Mark. Went into chime duration even though not electronic chimes but older mechanical ones and set to 10 seconds. Worked!! Then turned off duration and it’s worked good so far today which is day 1. 😋😀😀😋 maybe jolted some lazy circuit …:

[Train]

Thank you for post!! Cold January -31C lowest so far (-40C w end chill!!) 

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. This is still a known issue and I do not have an update I am afraid. 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[Train]

Working fine! Also I started instal 29 days before finished and only had one day free Aware left but spoke w another great tech lady Erin and got it Extended! Very happy!!

[Brad]

Hey Folks.

I am relieved to hear that you got it extended! At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.