Charge cable

[CB07]

I recently purchased your Nest Cam with 2 cameras — however — it has only ONE charge cable!?!!  Why are you selling 2 cameras with only ONE cable included?? 

[MplsCustomer]

@CB07 

Are they STILL doing that?

Two years ago (9-29-2021), Google Nest's  Vice President and General Manager posted this on the blog below:

"We also heard feedback from many on the multi-pack cameras only offering a single charging cable. We recognize that this doesn't work for all users, so we are offering a free additional cable(s) to customers who purchased the two-pack or three-pack. Just contact our support team."

https://www.googlenestcommunity.com/t5/Blog/Message-from-our-GM-Updates-for-our-Nest-customers/ba-p/...

This is their "Contact Us" link:

https://support.google.com/googlenest/gethelp?hl=en

[EdmondB]

Hello CB07, 

I'm sorry to hear about your experience on your Nest Camera battery. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.

Thanks for the help, @MplsCustomer.

Best,
Edmond

[zoeuvre]

Hi there, 

Chiming in—we haven't received your form. Were you able to fill it out? Still need our help? 
 

Thanks,

Zoe