11-05-2021 05:03 PM
So I’ve been logged out of my account, when I log back in, all my devices are gone. I’ve double checked the email address based on what best has sent emails to so I know it’s the right account. My thermostat says it’s connected to an account. The real problem is that we had a break in a couple days ago and the footage from my cameras is severely needed. How can I get my devices back?
01-07-2022 12:43 PM
Hey Evanderburgh,
Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
01-14-2022 10:21 AM
Hey Evanderburgh,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
01-17-2022 09:00 AM
Hey Evanderburgh,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake