11-14-2023 01:16 PM
I cannot find or didn't receive a promotional email for my now outdated Dropcam Pro camera. Please help.
Thank you
11-14-2023 01:33 PM
The Dropcam replacement offer went to customers whose Dropcams were active on a Nest Aware subscription a month before the April 8th offer, so the offer should have gone to the email attached to your Nest Aware subscription, assuming you had one at that time. In any case, to check if you're eligible, you'll need to contact the Google Nest support team directly.
11-14-2023 02:20 PM
I might have missed the email so I’ll do what you suggested. Thank you