Google Nest Camera wired gen 2 issue

[Hammertime176]

Hi,

My new nest cam indoor 2nd gen, froze during install yesterday but is showing a solid green light. I removed it from my Google home app but the light is still solid. Now i can't find it anywhere to remove it. I've removed my whole home yesterday but the camera still shows solid green.

Any thoughts?

Thanks

[EmptyNester]

This is a user forum only so you may not get the help you need to resolve this.  Try opening a support ticket with Google.  Here is the link:

https://support.google.com/googlenest/gethelp

[Brad]

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance. 

Best Regards,

Brad.

Thanks for all of the help, EmptyNester!

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.