09-15-2022 05:41 PM
Might just update this as new post every couple of months so potential buyers are aware.
The problem isn't just the fact that there are still basic features missing, ok cameras can't suddenly change it's own physical hardware, many features can be "added" software wise level at least. The problem is also the inability to release software updates to get the existing features working with no acknowledgement from Google beyond "Please reset your phone or reinstall google home app"
If you total the time by moderators to exercise over the forums, it would be more productive to introduce a bug list and feature requests on a live page for everyone to refer and prevent repetition of forum posts. First is to acknowledge, communicate and set expectations.
I'm sure moderators get tired of reading the same posts as much as the people creating them.
09-16-2022 08:28 PM
As a potential buyer THIS is what I was looking for. Thank you for this post! In your opinion do you for see Google correcting these issues?
09-17-2022 02:49 AM
Unsure if they will do something about software side. But I think you would rather a product that works as intended out of the box. There is simply no acknowledgement of issues.
It is nice to have all in one ecosystem at home, but at present its more effective to have separate brands and apps depending on device i.e. For Speakers - Sonos is better.
Google Wifi is terrible. Better to get your own Asus/Netgear branded WiFi access point and run a ethernet cable to it.
Get an electrician to hard wire a doorbell camera. Hassle to charge and unmount every few weeks.
Etc
Yes - It means you might have separate apps for each device, but Google Home app itself is worse.
10-21-2022 10:31 AM
Hey there,
Thank you for sharing your insight and feedback with us! We’re always looking for ways to improve, and appreciate your feedback. You can send it at any time using your devices by saying, "Hey Google, send feedback," or by following the steps found here. We also have a blog post that will share new information and improvements to the Google home app. Please let me know if you need further assistance.
Best regards,
Brad