How to change event detection sound

[Libits2023]

Hello. I’m new to Nest.  I have it set up exactly as I want it except I want to change the “event detection sound.”  I have dogs and they set it off quite often when they’re outside and I’m really sick of the sound so I’d like to change it.  I’ve gone to Settings > Nest Aware but there is no sound detection.  What am I doing wrong?

[EmptyNester]

Hi Libits2023, unfortunately there is no way to change the sound.   The only thing you can do is inside the APP there is a FEEDBACK button and you can make that suggestion.  It is the only place Google looks at requests. This is just a user forum and Google  is not really present here.

[Lance_L]

Hi Libits2023,

Thank you for posting and sharing your efforts to resolve your concern. I'm jumping in to ensure everything is good here. Have you seen EmptyNester’s last response?

Here is a handy guide on How Nest cameras detect sound and motion.

Let me know if that helps.

I appreciate your assistance, EmptyNester.

Best,

Lance

[Libits2023]

Until you answered, I had TWO things making me insane---trying to change the sound and the sound itself.  Now that I know it’s not possible, I only have ONE thing making me insane—the sound.  Thank you so much!! 😊

[zoeuvre]

Hi folks,

@Libits2023, I understand your disappointment with this, but please be assured that our product team is working non-stop with different partners to bring the best features to the Google Nest devices. So, please let our product team know about it by sending feedback.

Thanks for your help here, @EmptyNester and Lance. 

All the best,

Zoe

[EmptyNester]

@zoeuvre   Hello, are you a real person or a AI Robot?

[Jenelyn_O]

Hi everyone,

Chiming in —  we Community Specialists are real people that are willing to help. It's just that there's a different team handling feature request concerns. I just want to check if you were able to send your feedback. Please let us know if you still have questions in mind, as we'll be willing to assist you. 

I appreciate the help, @EmptyNester, Lance, and Zoe. 

Thanks,

Jenelyn

[EmptyNester]

@Jenelyn_O  Thanks for chiming in.  Many replies sound like canned answers like "please be assured that our product team is working non-stop.....".      Also, given that we are now approaching 3 years waiting for the  NEST APP Camera and Thermostat functions to be brought over the GOOGLE HOME app it gives me and many many people on this forum doubt that Google is working "non-stop".    Sorry to be negative but I'm telling you the perception of the customer base.

[Jenelyn_O]

Hi there,

I'm sorry about this. I understand where you are coming from. Please bear with us. If you have other questions or concerns, please feel free to let us know by creating a new thread. For now, I'll just keep this thread open. 

Kind regards,

Jenelyn