07-07-2023 10:56 AM
I have a legacy Nest Outdoor camera that I want to get a replacement charging cord and mount plate for but I have no idea where to order those from. Any chance someone here can help?
07-07-2023 11:15 AM
Unfortunately, Google Nest does not sell any spare parts, unlike some of its competitors.
On the thread below, another customer posted a link to a company that sells magnets you could use to mount your camera:
https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-Outdoor-Magnetic-Base/m-p/26691
I don't know whether it's possible to find replacement power cables any more, since Google Nest also does not sell the outdoor camera anymore. This iFixit post explains how to make your own replacement cable:
https://www.ifixit.com/Guide/Nest+Outdoor+Camera+USB+Cable+Replacement/146357
07-11-2023 09:46 PM
Hello everyone,
@TrentLoyd, thanks for reaching out here in the Community. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.
I appreciate the help, MplsCustomer.
Regards,
Emerson
07-17-2023 10:21 PM
Hi TrentLoyd,
I wanted to follow up and see if you were able to fill out the form? Let me know if you have additional questions.
Best,
Emerson
07-18-2023 05:54 AM
Hi Emerson - Actually I did not fill out the form because I was under the impression that legacy Nest devices are not supported and there are no cables/mounts available. Is that not the case?
07-18-2023 10:58 PM
Hey TrentLoyd,
We know where you're coming from and we wanted to help you with this. You may fill out the form so that our support team can check options to help you out. Looking forward to your response.
Best,
Emerson
07-22-2023 02:47 PM
Hi there,
I want to check if there might be anything else you needed on this or if you had any other questions. If there's more you need, just let us know.
Thanks,
Zoe
07-23-2023 09:09 AM
Thanks for following up; I submitted the form.
07-23-2023 02:21 PM
Hey TrentLoyd,
I received your form. I'll hand it over to our team. Please keep an eye on your inbox or messages as they will get in touch with you soon. If you have any questions or concerns, please let me know as I'll be locking this thread after 24 hours.
I appreciate the help, @MplsCustomer, Emerson, and Zoe.
Cheers,
Jenelyn