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Legacy Nest Outdoor Camera accessories needed

TrentLoyd
Community Member

I have a legacy Nest Outdoor camera that I want to get a replacement charging cord and mount plate for but I have no idea where to order those from.  Any chance someone here can help?

8 REPLIES 8

MplsCustomer
Bronze
Bronze

@TrentLoyd 

Unfortunately, Google Nest does not sell any spare parts, unlike some of its competitors.

On the thread below, another customer posted a link to a company that sells magnets you could use to mount your camera:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-Outdoor-Magnetic-Base/m-p/26691

I don't know whether it's possible to find replacement power cables any more, since Google Nest also does not sell the outdoor camera anymore. This iFixit post explains how to make your own replacement cable:

https://www.ifixit.com/Guide/Nest+Outdoor+Camera+USB+Cable+Replacement/146357

EmersonB
Community Specialist
Community Specialist

Hello everyone,

 

@TrentLoyd, thanks for reaching out here in the Community. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.

 

I appreciate the help, MplsCustomer.

 

Regards, 

Emerson

EmersonB
Community Specialist
Community Specialist

Hi TrentLoyd,

 

I wanted to follow up and see if you were able to fill out the form? Let me know if you have additional questions.

 

Best, 

Emerson

TrentLoyd
Community Member

Hi Emerson - Actually I did not fill out the form because I was under the impression that legacy Nest devices are not supported and there are no cables/mounts available.  Is that not the case? 

EmersonB
Community Specialist
Community Specialist

Hey TrentLoyd,

 

We know where you're coming from and we wanted to help you with this. You may fill out the form so that our support team can check options to help you out. Looking forward to your response. 

   

Best, 

Emerson

zoeuvre
Community Specialist
Community Specialist

Hi there, 

 

I want to check if there might be anything else you needed on this or if you had any other questions. If there's more you need, just let us know.
 

Thanks,

Zoe

TrentLoyd
Community Member

Thanks for following up; I submitted the form. 

Jenelyn_O
Community Specialist
Community Specialist

Hey TrentLoyd,

 

I received your form. I'll hand it over to our team. Please keep an eye on your inbox or messages as they will get in touch with you soon. If you have any questions or concerns, please let me know as I'll be locking this thread after 24 hours.

 

I appreciate the help, @MplsCustomer, Emerson, and Zoe.

 

Cheers,

Jenelyn