04-04-2023 07:08 PM
Hello my nest cam lense is cracked, are they replaceable ? The camera works fine accept for the crack in the middle of the screen
04-05-2023 07:23 AM
Google Nest does not sell any spare parts. But if you're within the 1-year warranty, you could try contacting Support for a replacement:
04-06-2023 03:39 PM
Hi everyone,
@Marlonbferns, I'm sorry to hear about your Nest Camera. We'd be happy to take a look for options to assist you. Please fill out this form with all the needed information. Let me know once you’re done.
I appreciate the help, MplsCustomer.
Best,
Emerson
04-10-2023 07:33 PM
Hi there,
We haven’t received your form. Kindly fill it out so we can continue with the next step.
Thanks,
Juni
04-13-2023 07:57 PM
Hello there,
I wanted to follow up if you are still in need of any help. If so, please fill out the form above.
Regards,
Juni
04-18-2023 05:55 PM
Hey Marlonbferns,
I just wanted to jump in here to make sure that you saw our response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks for the help here, everyone!
Best,
JT