Hi there,
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I am terribly sorry to hear that you have had such a hard time with this! I would love to look into this issue further and help find a solution for you.
- Are you referring to charging the battery?
- Or are you asking about how long the battery lasts? If so, that all depends on your settings and other factors. I would suggest checking out our store for this product under How It Works.
Please let me know if you need further assistance.
Best Regards,
Brad.
