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My nest Camera

Lakobielabs3
Community Member

Hello my nest cam isn’t wanting to stay connected to the Wi-Fi box that is like 4 feet away from it. It will connect for just a second and then disconnect. 

3 REPLIES 3

aatienza
Community Specialist
Community Specialist

Hey Lakobielabs3,

 

I’m sorry to hear you’re having trouble with this. No worries, we'll check this out. What type of Nest camera do you have? When did it start happening? Did you make any changes to your Wi-Fi network? What's the status light of your camera? Also, have you tried any troubleshooting steps to fix this?

 

Looking forward to your response.

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hello there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie