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Nest Cam Floodlight stuck at "Usage Guidelines" during setup

Betruger
Community Member

Had an issue where during setup I could not get past the "Usage Guidelines" screen on my LG V50 and saw a few others reporting similar. Their solution was to use another phone, however I found a solution.

Screenshot_20211203-164556.png

Go into settings>display>screen resolution

Mine was set to Medium, I changed it to High and tried the install again and the "Usage Guidelines" screen worked properly.

Screenshot_20211204-151303.png

2 REPLIES 2

Brad
Community Specialist
Community Specialist

Hey folks,

 

Thank you so much for bringing this up to my attention! I like that idea, and I could see how it could be helpful. I will go ahead and submit this feedback forward for you. Thank you for all of your patience.

 

Please let me know if you need further assistance on this issue.

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.