Hello - I bought an outdoor nest camera to add to my system and I set it up on the side of my house- it worked well for about 48 hours (could see live video and video history) and then it went offline a few days ago. All our other cameras are still working and connected, so it’s unlikely to be an issue with our wi-fi (however I did reset our router just in case). I tried deleting the camera from the account and adding it again, but still says offline and no video- any suggestions? So frustrating! We got this camera as a replacement for a new camera we originally bought which only works on Google Home which we don’t want to use, so had to replace it with a Gen 1 camera which now doesn’t connect.
