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Nest Hellos not functioning well after a couple of months

0324
Community Member

Doorbell lost connectivity after 8 months.  I tried resetting WIFI and still only the green light works.  The blue light turned off and now only the green light works.  

4 REPLIES 4

EmptyNester
Gold Product Expert
Gold Product Expert

This is a user forum website.  You may want to get help with this from Google's tech folks.  Here is the link:

https://support.google.com/googlenest/gethelp

 

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

 

Thanks for all of your help, @EmptyNester!

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.