Nest aware.

[alphafox10]

I’m upset. For several days now, my nest doorbell takes snapshots of people. My camera also doesn’t start working for the first half of the day. . I also recently found out that my Nest aware subscription had been canceled. It’s impossible trying to get someone to talk to and have my Nest subscription renewed. After reading a lot of reports by the community. I may shut down and restart the system. Still my Nest aware has not been addressed. 

[MplsCustomer]

@alphafox10 

Are you able to access your subscription on the Subscription Management page (https://store.google.com/subscriptions)?

You could try the "Contact Us" link under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159

[Jenelyn_O]

Hi folks,

@alphafox10, thanks for reaching out. I just want to check if you managed to get in touch with our Nest Aware Premier Care team by visiting the link provided above. Please let us know if you still have questions or concerns in mind.

I appreciate the input, @MplsCustomer.

Best,

Jenelyn