Nest doorbell (Wired) linking to google home app

[nickd1984]

I've just installed a Nest doorbell (wired) and got it all set up but when I ty to add the device through 'works with google' on the Home app, it's asking me to sign into the Nest app. I used Google to sign into Nest but I'm not getting that option when trying to add this. Can someone help?

[CPolarBear]

Pretty sure you have to use the specific Nest app to register the doorbell, then it should show on the Google Home app.

[Jimmy_J]

return it!  here is my experience:

sharing my feedback to save ANYONE the frustration we've all had with these @Google products.

re: cameras (doorbells, nest cams, etc)

1. the 2way voice does not work if you have a samsung device.  @Google has known about this for over a year but hasn't fixed it.  Isn't it great that when someone rings your doorbell, you cannot even talk to them?  Great product.

2.live video streaming is not available from any of the cameras to chromecast. It is advertised all over, including the on the box and during the @Google home app setup - but it isn't an option.

So, you can't talk over them, or see the feeds - what is the point.

I've called google support, the google store, and ALL of the reps are worthless.  They have done nothing to help or make this right.

If you are considering a home security camera, or doorbell, I would STRONGLY recommend you look elsewhere.  @Google service is trash, just like their devices.

Feel free to reply if you have any questions or if I can provide more details.  I hope no one has to go through this and be out nearly $500 for products that are useless.

[Jake]

Hey there,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.

Best regards,
Jake