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Nest doorbell going offline

NFKDevil
Community Member

I have no changes to network, surroundings or anything to change my setup. I constantly get over 50mb at point of doorbell, but it keeps going offline. I have tried the restart, but as away a lot I am not always about to keep restarting it. And this is the reason for getting the nest over a ring doorbell.
please somebody help a very frustrated person.

thanks in advance

3 REPLIES 3

LizzyLiz
Community Member

I'm having the same issues since August 2023. I've done everything as Google has instructed and still nothing. There has to be a solution. This is insane and dangerous!

I feel your pain. So frustrating. 

pereztzum
Community Specialist
Community Specialist

Hello everyone, 

 

I apologize for the trouble that you are getting with your Nest Doorbell.

There could be a lot of factors that could cause this issue, my recommendation for you is to fill the contact us form.

By doing this you will be contacted directly for one of our specialist, and during the call/chat they will be able to check for more information and get further assistance with this issue.

 

Best, 

Brandon.