Nest doorbell peeling

[Bijouxly]

Hi. My  nest doorbell is under 2 years old and is peeling badly. I have submitted this as a cosmetic issue, but I am afraid that it will no longer hold up the elements and remain waterproof. 

What is the solution to this? 

[Brad]

Hey there,
 

If you're seeking a replacement, please fill out this form, and a higher tier of support will reach out to you with next steps. 

As a side note; we unfortunately do not offer replacements for parts. If your device is no longer under warranty, we aren't able to offer a replacement. 

Best regards,
Brad

[MplsCustomer]

@Bijouxly 

Two of our three Nest Hello doorbells are peeling. We bought silicone "skins" on Amazon to protect them, since Google Nest will not replace them.

[Brad]

@Bijouxly 

What user MplsCustomer shared, is definitely an option if support isn't able to provide a solution. The sleeves will protect it from further damage. You can purchase them online. 

Best regards,

Brad

[Brad]

Hi there, 

Let me know if you need anything from me, but I am just seeing how the conversation is going. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Best regards, 

Brad

[EmersonB]

Hello everyone,

@Bijouxly, just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Thanks for lending a hand, MplsCustomer and Brad.

Regards,
Emerson