Nest doorbell stopped ringing bell.

[DanD34]

I've had a Gen 2 wired doorbell for almost two years.  Camera is functioning normally.  Outside chime rings when push the button but stopped ringing inside.   It is a mechanical bell and it rings from the back door button and it will ring if run a jumper wire from power wire to terminal on bell.  Settings on app are all correct and wiring is intact.  

[Guarcax]

Hi @DanD34!

Thanks for posting in the community.
I’m sorry for the inconvenience that you’ve been experiencing with your Nest Doorbell 2nd Gen. I can see that it’s been working for almost two years, but the indoor chime just stopped working even though the camera is working and showing video. No worries, help is here.

Verify that the Ring indoor chime is enabled and Quiet Time is disabled by following the next steps:

1. Open the Google Home app.
2. Tap and hold your device's tile.
3. Tap Settings, go to Doorbell, and check that Ring indoor chime is set to On.
4. Tap More Quiet Time, then tap Cancel if it's active.

You can also check that the doorbell is connected to a transformer rated to 16 to 24V AC and check the following article: Nest doorbell chime doesn't ring or sounds weak. 

Tell me how it goes.

Regards,

Daniel.