cancel
Showing results for 
Search instead for 
Did you mean: 

No light on indoor camera

Nannu
Community Member

My nest generation 2 indoor camera shows no green light when plugged in. Is there a reset button on it? 

1 Recommended Answer

MplsCustomer
Bronze
Bronze

@Nannu 

In the Google Home app, is your camera on and online? Does it have a good Wi-Fi signal in its location?

(In 5 years, we've never had to factory reset any of our cameras or doorbells.)

The reset hole is "on the bottom of the camera head... between the power cord and the camera neck."

You can do a "Restart" or a "Factory reset":

https://support.google.com/googlenest/answer/9252162?hl=en&sjid=4809632516052588385-NA#zippy=%2Cnest...

View Recommended Answer in original post

1 REPLY 1

MplsCustomer
Bronze
Bronze

@Nannu 

In the Google Home app, is your camera on and online? Does it have a good Wi-Fi signal in its location?

(In 5 years, we've never had to factory reset any of our cameras or doorbells.)

The reset hole is "on the bottom of the camera head... between the power cord and the camera neck."

You can do a "Restart" or a "Factory reset":

https://support.google.com/googlenest/answer/9252162?hl=en&sjid=4809632516052588385-NA#zippy=%2Cnest...