05-08-2022 06:33 AM
Not sure where online i go to view my camera to download a clip ? My other wired cameras I can see online with NEST but these i cant and need to download a clip and cant. Can anyone help ?
05-08-2022 09:03 AM - edited 05-08-2022 09:04 AM
It's not very straight-forward, and you have to give the Google Home app access to your photos.
In the Google Home app on an iOS device, we can select our Google Nest Camera (Battery), select "History", select "Full History", select an event, select "Event Details", and then click on the small download icon in the upper right corner. The clip is then downloaded to our Photos. We cannot manually edit an event as we can in the Google Nest app.
05-12-2022 03:25 PM
Hey folks,
Thank you for your feedback on this issue, I fully understand the frustrations of not having your new Nest Cams in the Nest App or available on https://bit.ly/3HtBgJC web app. I can imagine having to use two different apps at the moment is quite daunting, and could lead to frustration.
However, the new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays. A Nest Aware subscription applies to all of your cameras, speakers, and displays in the same home structure. Thank you for your continued patience, and support. I am more than happy to assist you further with this inquiry if you wish. Please let me know.
Best Regards,
Brad.
05-25-2022 10:58 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.