Peeling Nest Doorbell (wired)

[Schiben]

Hi,

I'm reading about Nest Hello owners having peeling doorbells replaced. Mine is peeling. How do I go about filing for a replacement?

[MplsCustomer]

@Schiben 

You can try contacting Google Nest Support (https://support.google.com/googlenest/gethelp) for a replacement if your Nest Hello Doorbell is within the 1-year warranty. We bought silicone "skins" on Amazon when two of our Nest Hello Doorbells started to peel and Google Nest would not replace them; one was just over a year old.

[EmersonB]

Hi Schiben,

I understand the damage happened to your Nest Doorbell. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.

I appreciate the response, MplsCustomer.

Best,

Emerson

[janthadeus]

Hey there,
 

I’ve checked your case and it looks like our team has sent you an email regarding your request. Please check your email for more information about it. Let me know if you have other questions or concerns as I will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.
 

Thanks for the help here, MplsCustomer and Emerson.

Cheers,

JT