Cameras and Doorbells

Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Case #1-0363000035653

Case #1-0363000035653received an email with support of nest cam replacement but none of the links works, including the link to Google store or chat link for support.

Is the Nest Hello (doorbell gen 1) Ever gonna migrate?

The migration progress of cameras is extremely slow and I'm getting extremely annoyed having to still use 2 application for 2 years now. When are you going to migrate the Nest Hello (Doorbell Gen 1)? Don't even get me started on the smoke detectors 郎...

Why did all my floodlights turn on?

In the past 2 days, I suddenly noticed in the evening that all my floodlights all around the house were on and I had to turn them off. They're configured to turn on only when they detect motion within certain zones. I've had them for 6 months and it ...

Home app sucks

When I bought my doorbell I went through the home app to connect it. It would1. "search for new devices".2. Find a "google wifi pucks"(which I don't own.. Maybe my neighbor).3. I select "connect a different device"4. Scan the QR code for my doorbell....

Nest Doorbell Gen 2 No Video

So I installed my nest doorbell wired (gen 2) about a month ago. I set it up on a 2.4GHz network via TMobile wireless internet and had no issues. Flash forward to today and I wanted to switch to a different network (still 2.4GHz) powered by an older ...

My doorbell camera is showing in black n white

My doorbell camera is not showing in color

Cannot access live video, asks to "Finish Setup", returns to home page

Nest Camera / Floodlights installed on garage, device is on the home page and receiving motion alerts, and can control lights. But when I try view live camera a screen pops up to Finish setup or Delete device, when I select Finish setup, it times out...

Nest Outdoor Wired (not IQ) goes offline

It very frequently goes offline. My other devices and cameras are fine. Started a few days ago. Did a speed test with my phone right beside camera and it's at 35 to 40 mb. No other devices are experiencing this. Tried rebooting as well.

Resolved! How do I stream Nest Cam 2nd Generation?

I was able to embed the Nest Cam stream in a web page - but am so far unable to find a way to do that with the Nest Cam 2nd Gen. Am I just missing something somewhere?

Can't remove Nest wired doorbell 2nd generation from mount to be able to reset

I'm unable to remove the doorbell from it's mount. It has no wi-fi connection and seems to need to be reset. I have what I believe to be the hex key but it doesn't seem to do anything. Thoughts? ThanksStephanie

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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Case #1-0363000035653

Is the Nest Hello (doorbell gen 1) Ever gonna migrate?

Why did all my floodlights turn on?

Home app sucks

Nest Doorbell Gen 2 No Video

My doorbell camera is showing in black n white

Cannot access live video, asks to "Finish Setup", returns to home page

Nest Outdoor Wired (not IQ) goes offline

Resolved! How do I stream Nest Cam 2nd Generation?

Can't remove Nest wired doorbell 2nd generation from mount to be able to reset

How do I stream Nest Cam 2nd Generation?

Incorrect times

Nest app and the Google App

Need Help with Google Doorbell Voice Announcement ...

How can I record more longer when set to “people” ...

new camera won't charge

Can't log in to existing Nest App

Doorbell camera (wired, 2nd gen) will not record e...

New updates to Google Home for camera users: new A...

Automatically Enable/Disable Indoor Wired Gen2 Cam...

No - I don't use automations or Routines
Yes - I use automations or Routines everday!
Yes - I have some created, but don't use them everyday