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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Forum Posts

Hello doorbell cloudy at night and peeling

My Hello doorbell is cloudy at night and is peeling. It has a baked on film that is cracking and peeled off in places making it reflect light and blur the picture. What can be done?

Cleells by Community Member
  • 297 Views
  • 1 replies
  • 0 kudos

Nest Doorbell Missing Single Event When Doorbell Rang

Hello,Something curious happened today. Someone rang the doorbell and there was no video only for that specificevent. The app has a blank recording for 2m and then recovers. The prior event records up to the pointwhen the person (unknown to us , covi...

F2713 by Community Member
  • 576 Views
  • 5 replies
  • 0 kudos

Nest outdoor camera loud whining noise

I have an outdoor nest camera that is around 5 years old. I've noticed that it was offline for hours at a time until it wouldn't reconnect at all. I have 3 other nest cameras that work fine but this one is the oldest. When I went outside it had a lou...

Faulty device - Denied raising a complaint.

tl;dr -- Device stopped recording live events.- Faulty device, always idle unless actively viewing live feed.- Multiple contacts to be told 10 days later, that this is expected behaviour for the camera to not record events while idle (But that the ca...

HarryB by Community Member
  • 1137 Views
  • 10 replies
  • 2 kudos

Nest cam indoor

After canceling annual subscription to Nest Aware my camera will trigger an event in motion, but only records a snapshot - no video. Please don't tell me to check my wifi, that has been ruled out repeatedly. I need help with Nest or camera only

Willis by Community Member
  • 484 Views
  • 4 replies
  • 0 kudos

Trapped in a user/password loop

Hi everyone. Trying to add a 2nd generation wired webcam to a new location. 1. On my phone, launch the Nest app.2. go to my new location and Add Product.3. scan de QR code of the new webcam.4. go to Google Home app5. key the + upper west corner6. set...

Google Nest indoor wired camera not setting up

This is the 3rd purchase of brand new nest indoor wired cameras. I returned the first 2 because I thought they were defected, but now that I see I’m not the only one with the issue I realize it’s on Google’s end. Every single time I attempt to add my...

Isaac1 by Community Member
  • 742 Views
  • 8 replies
  • 0 kudos
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