Cameras and Doorbells

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Resolved! Popup notification on TV when Doorbell is button is pressed

When watching media on a Chromecast with Google TV, when someone rings the doorbell, (if the option is enabled by the user), there needs to be a popup in the corner, a sort of notification that someone rang the doorbell and a preview video or livestr...

Outdoor nestcam connected to wifi but rarely can I access the feed

My camera is online, and when i test wifi connectivity to the device it is a-ok (45 mbps).When I click to look at the live feed, it spins and spins and spins and then says 'can't connect, retry'. so after many retries it sometimes gets me to the live...

Resolved! Google Nest Doorbell self-released from latch, hit landing and smashed lens

I can see several posts with similar issues of the latch slowly wearing and Google Nest Doorbell being knocked off or falling off its holder. This has now happened to us. The camera landing on our tiled landing and now has smashed lens. Unit is other...

familiar face detection

Familiar face detection quit operating. It no longer adds new faces to the list and the only editing it will allow me to do is delete a face. It will ask if the face that it detects is a person. This is happening on three outdoor cameras and the nest...

Video Aufnahme geht nicht

Hallo zusammen, ich hatte das 30 tägige test Abo für nest aware, so die video Aufzeichnung von Ereignissen auch super geklappt hat. Jetzt habe ich 60 Euro bezahlt und nichts geht mehr. Ich kriege keine Info mehr und es werden keine Videos aufgezeichn...

Customer service is terrible

My nest camera weatherproof 10m cable failed after 11 months, and Google will not honor the warranty on their own accessory. After chatting with their support, which ended with them telling me to contact Amazon for the return knowing it was purchased...

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My door bell has quit ringing inside the house.

Nest (2nd gen) Indoor Cam (wired); white light comes on but then turns off, won't change to blue

Hi, had to replace my router. All my other Nest products are connected, but I cannot get this camera to stay powered on long enough to turn blue to connect it. It comes on, pulses white, then just goes dark, like it's completely dead. I have tried a ...

Replacement Cable?

Hi,I have an out of warranty Nest Cam IQ Outdoor that has stopped working.I think the power cable is faulty and needs replacing.is it possibly to purchase a replacement cable and the tool for removing the camera from the mount?ThanksChris

Google App crashing when viewing video playback

It’s May 2024 and suddenly I am having a recurrence of nest cam video playback issues. A few seconds into viewing video playback the Google Home App will crash. Many of us had this same issue in 2023 but it was resolved late in the year with an app u...

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Need help with setup? Troubleshoot common Nest camera or doorbell problems

Resolved! Popup notification on TV when Doorbell is button is pressed

Outdoor nestcam connected to wifi but rarely can I access the feed

Resolved! Google Nest Doorbell self-released from latch, hit landing and smashed lens

familiar face detection

Video Aufnahme geht nicht

Customer service is terrible

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Nest (2nd gen) Indoor Cam (wired); white light comes on but then turns off, won't change to blue

Replacement Cable?

Google App crashing when viewing video playback

nest camera gen 2

Nest Doorbell (Wired) Not sounding on my phone (D...

Nest Doorbell (Gen 2) Not detecting events at nigh...

Change My Internet provider and can't reconect

Nest aware for wired doorbell gen 2 24/7

Google Nest Doorbell self-released from latch, hit...

Camera Won't Stay On

Nest aware not connected to account

New Nest cam does not appear at https://home.nest....

New subscription required for older version outdoo...