New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Extending Google Cam wire for Security Installers
Ive seen alot of security installer complain about the inability to spice google cam wire with 22/4 wire like normal cameras. I worked for a company that used Google cams for there new cameras and there is is a product out there the is 1 end that con...
Resolved! No settings changed, nest doorbell battery no longer connects to WiFi
Hello!I'm very frustrated with what is happening to my nest doorbell (newest battery version).After the initial setup I haven't altered any Wi-Fi settings but now it doesn't work anymore. If I start the initial setup after resetting the doorbell I do...
Google Nest Hello + Google Hub + Automatic Reply messages
Hello,I have a google nest hello, and two Hubs in my home. When someone rings the bell, I get the video-stream on both devices -> everything good.Problem appears when I try to use the predefined answers. One hub is working, the other one shows "trans...
Couldn’t load video
“Couldn’t load video” is what I frequently see when viewing my Google indoor Nest Security Cam 1080p (Wired) - 2nd Generation through a web browser. It’s worked well for the past two months and I was impressed but now I consistently get the message “...
Nest/Google Indoor Camera Freezing
So, I can't help but notice that this is a problem STILL not fixed... My indoor Next camera will show my screenshots, but not replay. just a frozen thumbnail. When I go to the live feed, I get glitchy moving pictures. I have restarted the router, unp...
Nest Cam (wired) went offline. How do I reconnect?
My Nest Cam (wired) went offline. How do I reconnect it?
Opening Google Home App from Nest Doorbell (battery) notification
When I watch the Google YouTube video of the Nest Doorbell (battery) demonstration, the user gets a notification that the doorbell has been rung, presses the screen on the notification and it goes straight into the Home app to talk etc. When I press ...
Resolved! “Couldn’t load video”
Several months ago, I purchased a Google indoor Nest Security Cam 1080p (Wired) - 2nd Generation from amazon. It’s worked well for the past two months and I was impressed but now I consistently get the message “Couldn’t load video” with a retry butto...
Cannot see my history
My camera and app was recently updated and I am looking for history from 2:45 pm today but it only starts at 3:30. The camera was fully charged and mounted from 9 am. Why did it start recording at 3:30 and how can I see the footage I am looking for??...
First Gen Nest Doorbell Mechanical Chime does not work
The chime and announcements for my Nest Hello (1st Generation Nest Doorbell) stopped working about a month ago. I did everything that has been recommended on you tube and the google community forum. I readjust the cables, changed the transformer, res...
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