Cameras and Doorbells

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Nest Outdoor Cam offline with green Solid LED

The Nest Outdoor Camera no longer works correctly. It is displayed as offline in the Home app and the LED is permanently solid green. Nevertheless, it is connected to the Wi-Fi and events are recorded and displayed in the Home app, but these cannot b...

Nest doorbell Wired

I really don't know what to do next!I'm having issues with my nest wired doorbell constantly going offline. It connects for a bit then disconnects and reconnects every 20 mins or so.I have done multiple factory resets, deleted my home and set up a ne...

Cameras don’t stream with dual sim on

Hi, Nest Camera stream is not working on the google home app when i have my dual sims on, however it works perfectly fine once i turn off the dual sim feature. From my little research, it seems that i am not alone with this issue. I have tried a lot ...

Resolved! Doorbell camera (wired, 2nd gen) will not record events

I installed my new doorbell camera and got it connected. It was working fine for about a day, was streaming video and audio, and recording events properly. I changed a cable on the access point it was connected to, and reconnected it. After that it w...

Outdoor cameras

two camera won’t come in most of the time. They say device off line because of empty battery. They are plugged in and the one of three that’s farthest away is not having any issues?

Noise activation on Indoor Google wired Nest Camera

Hi, I have an 2nd Gen Indoor wired camera but have not subscribed to Nest aware. The camera works fine when activated by motion but does not activate with sound alone e.g. conversation, children voices, loud clap, coughing etc Can you please advise i...

Google nest cameras

How can I speak to someone from Google about my issues so they can walk me through the process.....I'm not tech savvy?

Anyone use Google Home app on Android to view a Nest Cam (wired)? And do you have headphones or

Do you use the Google Home app on your Android phone to access a Nest Cam (wired)? If so, do you have access to any type of external audio device, such as bluetooth speakers or wired headphones? If you view your camera while connected to the external...

Resolved! Automatically Enable/Disable Indoor Wired Gen2 Cameras using iPhone Location?

How do I get my new Nest cameras to automatically turn off when I come home and turn on when I leave based on the location of my iPhone? My Nest thermostat does this effortlessly with the Nest App, however my new cameras will only connect using the G...

Security Screw for Nest Gen2 Doorbell

What size screw do i need???????? Where is it available?

Google Nest Community

Blog Posts

Help Center

Forum Posts

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Nest Outdoor Cam offline with green Solid LED

Nest doorbell Wired

Cameras don’t stream with dual sim on

Resolved! Doorbell camera (wired, 2nd gen) will not record events

Outdoor cameras

Noise activation on Indoor Google wired Nest Camera

Google nest cameras

Anyone use Google Home app on Android to view a Nest Cam (wired)? And do you have headphones or

Resolved! Automatically Enable/Disable Indoor Wired Gen2 Cameras using iPhone Location?

Security Screw for Nest Gen2 Doorbell

Google Nest Doorbell self-released from latch, hit...

Camera Won't Stay On

Nest aware not connected to account

New Nest cam does not appear at https://home.nest....

New subscription required for older version outdoo...

Trouble adding the new Nest Cam to the Nest app

Popup notification on TV when Doorbell is button i...

Unexplained billing

Camera not able to play recorded events

Cameras disappeared from Google Home