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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

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800 number and support

Couple of issues..... (1) need to speak a person. Is there an 800 number and (2) my yearly subscription went form $99 per year to $160. Is that correct?

Picture quality and rain is not a vehicle

Had this camera for a few years now. Seems to be getting worse. All video is of poor quality. Night vision is just a disaster all blurry at times. When is rains it send notifications of vehicles. If the wind blows it send notifications of people or v...

Doorbell by • Community Member
  • 1048 Views
  • 8 replies
  • 0 kudos

Dropcam replacement voucher is a scam!

I received my two free codes via email but google customer service is telling me the two codes were already redeemed. They will not tell me when or by who. It definitely was not me. Nobody has access to my email. I’m extremely disappointed in googles...

MikeJones by • Community Member
  • 297 Views
  • 1 replies
  • 0 kudos

Google Nest Doorbell Cam Peeling around button

My Nest doorbell cam is very well protected from the elements. It gets sunlight, but never rain or other weather. The area around where the button is and the lens is peeling. I would post pictures but not sure how. After reading, it does seem like th...

mjmichael by • Community Member
  • 437 Views
  • 2 replies
  • 0 kudos

Google Home app takeover from Nest app

Is there a date for the planned transfer of all features out of the Nest app to the Google Home app. It feels odd to only have access to half of the camera settings and features on Google Home and the other half on the Nest app.

JWillRVA by • Community Member
  • 530 Views
  • 2 replies
  • 1 kudos

How to unbrick a nest doorbell (battery)

Need to unbrick a doorbell that I gave to my mom and it was working for a couple years and now is suddenly bricked. Tried the hard reset and does nothing more than the chime and green light then boot loops. Do I need to place a ticket with support??T...

looneeii by • Community Member
  • 345 Views
  • 1 replies
  • 0 kudos

Doorbell battery is no longer holding a charge

I have had this doorbell a couple of years now and it has performed very well. Unfortunately this last week I have tried to charge it 2x now. It says it is fully charged so I unplug it and put it out, the next day it is dead. What is the best thing t...

Debarlene by • Community Member
  • 269 Views
  • 1 replies
  • 0 kudos
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