New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Resolved! New Nest wireless outdoor camera doesn't show in Nest app
I set it up in the Google Home app, as it's instructions say. It shows up in the Home app, but not the Nest app. My doorbell shows in the Home and Nest app, and I use the Nest app because it's a bit more user friendly and simplistic than the Home app...
Cameras always offline!!!
We have four nest outdoor cameras that work in the older app. We have a lot of money invested into the system and are very disappointed. They used to work fine, but now at least one is ALWAYS offline. Always. At the moment three of the four are not w...
Family can't access nest devices
Hello.My wife is added to the "House" in Google home and the nest devices show up there but she can't access them. (First photo)When she clicks on the front door camera it tries to connect.Here's where things go sideways:If she waits for it to connec...
Nest wired doorbell inop.
Wired Nest doorbell stopped working. Removed doorbell. Wiring voltage (1.3v). Checked transformer output 1.3 v. Removed wires from transformer output 17.3 volts. Plugged nest into computer and blue light and camera functioning. Is there a chance that...
Re-connect Google Doorbell to WiFi
Hi.I bought a Google Nest Doorbell (battery) recently. The first set up process was a living hell since I used forever to make it appear when I tried to install it in the Home app. Suddenly it worked, after trying 50 times. Now, I have the same issue...
Google nest cameras
I'm a newbie with this so I have bunch of questions. I recently acquired a Google nest doorbell ( don't ask me how lol) maybe when I know you better lol1- will the google app that monitors Google nest products recognize 3rd party cameras how about mo...
Notifications
Upon being on a vacation recently we noticed we received notification of some events but not others, which is problematic. We rely on this device for security reasons but also for other reasons such as Airbnb guests and Vrbo guests. do you know how t...
Resolved! Newest cameras wont zoom and enhance??
Am I missing something, or do the new cameras, which have to be added using Google Home (and CANNOT be added through the Nest app) cannot zoom and enhance the way the older cameras could. I want to reset the image to zoom into a particular area and h...
Nest Video Doorbell Audio
Hello,does anyone know of a way to download video files from a nest doorbell that have audio using the API?I am able to download video files today through the API but I need sound. I need to do this remotely as I am trying to analyze the sound file. ...
Brand new doorbell blinking yellow won't reset
Everything was good, while adding the device it said it was installing and updated that never finished and now it's blinking yellow and won't allow a hard reset. I removed the doorbell from any power source and it's still blinking yellow. Hard reset ...
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