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Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Assigning camera to new account
I can’t remember how I set up my original nest account so I created a new one. I get message that camera is assigned to another account and needs to be removed before I associate it to my new google account I created to get around forgetting the old ...
Nest Cam outdoor battery charges very slowly
Hello,Since a couple of weeks my Nest cam charges very slowly, like +15h for a full recharge.Also I've noticed that my battery won't last that long.I've already did a factory reset and it didn't help Any suggestions? Thanks!
Nest doorbell (battery) isn’t working anymore
My nest battery doorbell that I have hardwired has been acting up for a couple weeks now. For a while it would have a pink haze that would go across the screen from right to left and the pink haze had lines going vertical that were a darker pink. Rec...
Nest outdoor camera missed activity
Just recently installed my nest cam security under my porch. It was working as expected, food delivery drop offs to my neighbour walking up the path yesterday, even went as far as picking up people 20m away on the other side of the street which I was...
Retrieving video on my iPhone
I used to be able to retrieve video activity for the last 60 days on my iPhone. Now I can only get 30 days on my iPhone. I have to use my desktop computer to get anything older than that. The video and audio are inferior. I want to be able to retriev...
Nest indoor wired camera (2nd Gen) needs motion detection increased
I recently set up my camera and have turned on notifications for everything. The camera is still missing people and animals that are at a distance. (maybe 20 feet) I also tried activity zones and that didn't help. I'm guess I just need a second camer...
Outside Nest Cámara is not working.
One of my cámaras is not working the outside one it said “can’t reach this cámara”
Replacement google nest doorbell base plate
Can’t find a google nest doorbell 2021 base plate replacement. Checked eBay and Amazon and can’t find any help ? Part number? It's the part that go behind the doorbell to lock it.
Does Nest Doorbell come with an indoor chime
Still confused, does Nest Doorbell come with an indoor chime that rings when some one presses the door bell. Have notifications on my phone, still do not have an actual bell that rings inside the house. Doorbells shouldn't be this complex
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