Google Nest Community

Nest Cam lost power indoor

I have only had this camera since February 2023! I unplugged the camera to take with us on vacation. It would not power up at our destination and when I got home the camera will not stay powered up now. It worked fine before I unplugged it. Does anyo...

Outdoor camera not charging even though it is hard wired to a plug-in by ADT.

I just had ADT install nest outdoor cameras. They are wired to ac adapters and plugged in. The battery life continues to deplete even though it is wired. I don't understand why they aren't 100% due to them being wired.

Nest Doorbell (Battery)

I’ve recently moved, disconnected my doorbell cam and moved it to my new house. I have been trying to get it to connect and have since deleted the profile on the app to reinstall the camera. Now the app won’t recognize the camera and the camera is st...

There is no option to change camera mount on my doorbell

Google hub and doorbell

Doorbell camera will no longer zoo. This has happened since an orange box has come on screen and i can't get rid of it it jumps all over the place how can I stop and get rid of this

Camera notification previews not showing

The notifications for Nest are not showing the preview video on my phone anymore as of today. I've checked the settings amd can't find what is wrong, tried a restart and that doesn't work either. The notifications aren't as useful without, as I have ...

Customer Support number for Google NestCam Gen1?

Hello, I have a NestCam Gen 1 that is connected to wifi, but does not stream. It just spins and spins. I tried from both my PC and iPhone. I have tried restarting the device but still no stream. My other Nest devices are connected just fine but what ...

"Camera" Missing from Home App shortcuts

Hi,I think it was after a home app update, but all of a sudden the "camera" shortcut option is missing from my list in the home app. I have a Nest Wired Doorbell that has always shown up under "Camera"I now have to scroll down the room to find it tha...

takeout.google.com - doorbell - first generation

This is how I try to get videos from my doorbell. I need help navigating this workflow.I open the website take.google.com I order my information on nest, including videos. I receive email from google takeout “your data is ready for download”. I open ...