New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest doorbell “battery issue”
Hi all, Ive gotten progressively worse battery life from my doorbell (13 months old) and just got this one when trying to charge it. I followed some previous post and the help article but it didn’t lead to anything useful. Any ideas? What is the warr...
Doorbell nest no notifications or recordings unless doorbell button pressed
I have installed my Nest Doorbell Camera but I do not get any notification on my Iphone when the camera picks up a person, car, activity, etc. What do I have to do to get my Iphone to notify me (Ping or noise) when an object is picked up on the camer...
Broken Doorbell Lens
Hello, I am not sure what happened but I woke up two days ago and my doorbell had fallen off it's mount and landed on my porch. The lens is now shattered and I was hoping I could get a replacement lens instead of buying a whole new doorbell.Thanks in...
Resolved! Doorbell wont latch
I took of my door bell to charge it about 3-4 times and now it wont latch. The little button in the back is stuck and wont pop out. How can i get this fixed.
Camera Quality and Bandwidth not back to pre pandemic levels
Camera Quality and Bandwidth still not back to pre pandemic levels when in April of 2020 Google reduced camera quality to help ease the strain on broadband networks. This is when if cameras were set to a higher than default value, Google reduced the ...
Google Nest App not working on Samsumg Ultra 23 phone
The App installs, tap the appAsks me to allow permissions on phoneGoes to google authorization home screen and stalls out and kicks me back to google search window in browserTried on iPhone and its fine. Have tried all troubleshooting methods seen in...
"No compatible cameras" for familiar faces
Hi everyone! I have been trying to set up familiar faces on my Nest Cam indoor, but every time I go in to do it it says no compatible cameras found. I was able to set up sound detection and emergency calling through my Nest Aware account, so I know i...
Resolved! Nest doorbell
Anybody know how long a clip lasts in the history without paying for any upgrades? I can see today's activity but can't see yesterday so just curious
Move to another location
Can someone call me *Removed phone number for user safety* PLEASE
Camera Feed Not Avaliable
Hello, I've had the nest cameras for a few years now and everything was working fine until around mid last year. All the cameras used to be showing up on all my test Hubs and Hub Max's until mid last year, where for some reason after a few minutes on...
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