Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
I migrated to Google account last week and spoke to an agent who told me to expect and email to replace my 2 old dropcams with new free ones. I have not received any communication. How can I get some help getting this going.
I purchased an outdoor nest cam in March. It was doing fine. I took it down yesterday to charge and it is not charging. Typically the green light comes on but nothing. I need help
Hi Guys,I’ve just bought and set up a new Google Doorbell (battery) and installed without any dramas. I have an existing Google Nest + Google Nest Wifi Point Mesh in my home which was the reason I chose the Google Doorbell so when the button is press...
I have been in communication with the @MadeByGoogle X/Twitter account through DMs since July 26th 2023, about a month and a half of back and forth. I used to have a Samsung Galaxy S23 Ultra when those talks began. I've had a Nest Doorbell Battery for...
Some videos recordings were erased less than a month ago and need them back
Hello! I have had a Nest Floodlight Camera mounted in the driveway for nearly two years. It is hardwired. Lately I have been received "overheating" notifications that are knocking it offline and now my floodlights have stopped working completely. Sho...
I have 3 indoor cameras, the doorbell and 1 outdoor camera, all wired. They are about 4 years old. I also have 7 Next smoke detectors. The cameras randomly go offline multiple times during the day. I've tried the following:Restart cameras - no helpRe...
I bought a couple NEST Battery cameras (Gen 2) for outdoor use, but wondered how can I easily recharge them if I outfit them with security cables or mounts that make it harder to steal? I'd rather not be on a ladder, in the snow, fiddling with the ca...
My Google Cams with battery and without floodlights no longer connect to Google Home. I set it to factory settings and used the code that is on the camera because I no longer have the QR codes. According to the instructions, they should glow blue at ...
I filled in the form for a warranty claim on August 11th and August 19th but have not had any response. The page said that an email had been sent, but I didn't get a case ID or anything else. It's been a month - do I just need to keep waiting?