New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest Google battery cam won’t turn on
I installed a nest/google battery cam, during the setup I could see video and set where I wanted it. Then after final setup it just says camera off and I try to turn it on but it doesn’t do anything just tries for a few minutes and goes back to and j...
Live audio keeps cutting out
When watching the live feed of my doorbell, the sound keeps cutting out, but the recorded footage is fine. My company uses this model at two different sites in different regions of the US and they are both experiencing the same phenomenon. Mine is co...
Not recording when app isnt live
Why am i only getting notifications when i have the app pulled up on my phone. when my phone is asleep it doesnt record motion, Only when i have the live video pulled up watching is when it will tell me it detected motion?
Nest Doorbell Not Recording People Walking in front of my house in the Activity Zone
I have an issue with neighbors who are depositing trash in front of my house and I have created zones for the area but I am receiving a lot of notifications around sound and cars vs people walking. So if its windy that equals noise, if a car speeds t...
Nest indoor iq broken feed
Hi. The feed from my nest indoor iq cam is not working. Please see attached. tried unplugging and restarting. Any ideas?
Not recording
My camera quit recording anything outside
Battery life
After 59 minutes and 43 seconds troubleshooting on Friday, 3/22/2024, evening from 8:53pm, the doorbell battery is too low to have live video. During the troubleshooting, i set the doorbell to manufacture setting twice, reboot my wifi router once, re...
Turned off IPv6 and magic!
After almost 6 months of my Nest thermostat and Nest Hello doorbell not connecting to my Google Nest or Home apps I have finally cracked the code!I’m in the UK using a full fibre Community Fibre 3GBps connection. On a desperate hunch, I turned off IP...
suppress the group of alerts from different cameras
I have several cameras and if someone pulls up in my driveway, gets out, brings something to my front door... I get car alert, person in driveway alert, person in front yard alert, person with a package alert, person at the door alert, doorbell rang ...
Trouble connecting nest doorbell to new wifi
I am having trouble connecting my existing nest doorbell (battery operated) to a new wifi name/password. I removed the device from my google home app, made sure my other google products are connected to the new wifi network name, restored the doorbel...
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