New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Login issues with Nest on Chromecast
I want to log in to the Nest app on Chromecast TV but it doesn’t give me the Google login option. Since I changed to Google login through Nest, my old Nest login doesn’t work. Is there a bypass?
Nest doorbell offline due to battery issue.
HiI’ve had my doorbell for 5 months & recently it just went offline randomly with like 60% charge left. It says contact google support. So I removed it from my home app & did a factory reset. Factory reset went as it should.. with the noises and beep...
Transfer of camera and doorbell
How do you transfer a doorbell and camera to a new tenant?
Resolved! How do I view last week’s footage or 5 days ago?
I can only access this week ( Monday- Wednesday (today)). How do I access last week or the last 7 days?
Can't connect Nest Cameras ti wifi
Cannot connect hardwired nest cameras after power outage. No icons on the App. Cannot add a device as instructed with QR code. Camera lights are green, so they are working
Resolved! Nest Cam Indoor wired 2nd generation
Just purchased new camera. When I follow directions to install, all goes well until "finishing up" prompt. After about3-4 minutes I received "Something went wrong" prompt. I have repeated all steps. Google Home seems to be functional. Suggestions??
Resolved! Nest Doorbell Camera: Unable to view live video feed
Hello,I purchased a Nest Doorbell (battery) that is wired (I know that's confusing but it is. I don't need to remove the doorbell to charge it, it charges automatically). The doorbell was working perfectly fine for many months up until about a month ...
Nest Doorbell has never engaged the chime properly.
I have had my Nest Doorbell for sometime. I have never been able to get it to engage the chime properly. I have called nest Support 6-8 times and they have been worthless. I also have the Nest Thermostat. The thermostat and the camera on the doorbell...
My Nest battery camera lens has chipped and causes a blurry image
Is it possible to replace the lens?
Did not pick up person
We just reviewed the Nest camera video and noticed it didn't pick up a person who clearly walked in the field of view of the camera. There were zero indications of a person or even motion on the log and the camera did not identify a person or motion....
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