Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
I'm trying to setup a notification on a Google Hub for my parents. I thought it was going to be simple. Has anyone figured out how to make a Google Hub play a sound when an event is detected by the Google (Nest) Outside Camera/Floodlight? The only re...
Hello, This is the second time my nest hello doorbell has peeled. The current one was a replacement sent from the previous time this issue occurred. Can someone from the community please assist in replacing this device again. I am unable to access th...
Cannot see zone setting options on my settings menu. Only given Device Info and Notification options under General heading and Battery, Events, Video and Audio options under Devise Features heading. No zone option unlike what is shown on video tutori...
I’ve recently fitted the new Nest Doorbell but the clicker latch is very tight and it wasn’t easy to lock it onto the wall plate. But after I got it to lock in place, although not flush to the plate, it now won’t open with the pin device! And I’ve tr...
Hi we lost video history for about 9 hours throughout the night. Is there any way near can retrieve video that we lost?
I own 5 outdoor Nest Cameras. I've connected all but one to some Tapo P110 energy monitoring plugs. 3 of the cameras use around 2 watts power, which is what I expected. However, one of them is using over 8 watts, nearly 9 watts all day long. That see...
Wow!!! I have never experienced customer service this terrible in my life. Ridiculous that you would put your customers through this. There has been so much wrong that it would take me forever to type everything.Google/Nest...On what planet would it ...
I've had my Nest Battery Cam (set up outdoors) for around a year. It's worked perfectly until about a month ago. It suddenly became "unavailable." I have it connected to a solar panel charger. So I thought perhaps it had not received enough sunlight ...
Hello, i was installing the wired doorbell and as i was connecting it to the phone, the lights went out and i can’t get them to tuen back on. The doorbell still works if i touch the wires together but the neat unit is without amy power. I tried a fac...
Our Home Away Assist has completely failed to the point that I am about to scrap our whole Nest system. The problems seem to have started when Goggle took over and started requiring the use of the Home app. At that point my Home Away Assist still wor...