New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Activity zones on nest door bell not showing despite subscription
Hi All,The activities zones on my nest app have disappeared and I can't add any others, it's greyed out. I have video recording on and a subscription. Does anyone know why? Thanks
Missing chime connector
I purchased the Google Nest Doorbell (wired) - Smart Wi- Fi Video Doorbell Camera from Home Depot and the electrician tells me it’s missing the chime connector. How do I order it?
C 225 not working and calls being dropped by customer service
I have called google multiple time and was left on hold by a woman for 21 minutes she hanged up and never picked up again. I called again and my call was dropped after it was picked up. I have been trying to connect my Nests cameras for 6 hours now
Conversation Closed Prematurely Re; Googe Nest Wired 2nd Gen Doorbell Issue
Received this email earlier this morning. I would like to provide a final update so that everyone is aware of what has transpired with my case, however, it is not allowing me to enter any reply, even though it is under the 24 hour time notice. Looks ...
Huge Flaw Manager Access to all Home Members
Google Home has a huge flaw with allowing FULL access to ALL members. My brother just removed me yet IM the one that is the owner of the Google nest doorbell and originally gave HIM access. I was able to reset the whole thing, but wtf google? How cou...
Resolved! Family Bell goes off once then stops working
I have set up family bells to help my kids with daily tasks. The bells with work for a day or week then stop notifying. I have reset devices, factory reset devices, deleted and recreated all the bells, and other troubleshooting items I could find as ...
Nest cameras web view - needs better spacing
According to Google Nest support, my best bet to get get something fixed is to complain to fellow community members, rather than talk to Google itself, so, here it goes.The web view, https://home.nest.com, arranges all cameras in 2 columns. Great, if...
Nest doorbell (battery) only works when ringing doorbell
Two days ago, I charged my doorbell and since then, it only works when someone rings the doorbell. It doesn't (always?) start recording when someone simply walks past. I never had this issue before the last charge. I didn't change any settings and th...
Notifications on Home App
We have both Nest and Home apps with notifications turned on both, but we only get Nest app notifications and we no longer want those notifications. We only want Home App notifications. How do we disconnect the Nest App notifications and get the Home...
How to get the 6 digit number for already installed nest doorbell
Hi I do have the serial number on the box. Who do I contact to get the 6 digit number of the nest doorbell?I have access to the Nest doorbell on my samsung phone under my gmail account. I want to add it to my wife's iphone under her gmail account. I ...
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