Cameras and Doorbells

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Nest Cam not playing video

No video playback on app. I do have a subscription. Used to work fine.

Trying to reinstall a nestcame on new network HELP!

Can you please enlighten me? Your online instructions leave a lot to be desired. I have tried every way I can think of to install a existing camera to a new network. I tried with the mobile app. I tried with the web browser. Neither will work for me....

How on earth are you able to reinstall a drop cam? My Mom changed her wireless network

My Mom recently updated her internet and her network is now a different name. I tried to add the camera back to the new network but your instructions keep referring to a house on the home screen in the nest app and there is no such place. Ive tried i...

Nest Battery Doorbell Setup Gets Stuck on Connecting to Joining Device

I had a Nest cam doorbell, moved and forgot to get the chime part. Since they don't sell them, I bought a whole new Nest battery doorbell. However, when I try to set it up in Google Home, it gets stuck on "Connecting to Joining Device". I read the fo...

Unable to Migrate to Google from Nest. Says existing Mest Accoumt

I have tried migrating my nest aware to the new version, but am unable to do so. Say that there is an account already assigned to Google. I have the Google Wired Dbell v2. I can signup for a nest aware sub, but won’t get credit for any of the other t...

Power disconnect from Nest Outdoor Camera

I need to reposition my camera. I cannot find a description of how to disconnect the cable from the camera, so that I can rerun it. Can someone enlighten me please?

6 cameras no longer connect

I've been in contact with support for a month and they have not been helpful so I'm here to seek help from the community before I return the devices.I have 6 nest battery cameras that I purchased from Costco. They were a 3-pack bundle so I purchased ...

nest cam with floodlight will not connect

I had two floodlights installed today. One is working perfectly and the other, for some reason refuses to connect entirely.

Resolved! Unable to add Nest Cam battery indoor Outdoor

I have followed the Google home "add device" instructions but am unable to add my device. I attempted to add by scanning the QR code and by adding the set up code but nothing happens.All apps are up to date. I am near and rebooted the WIFI router. Ha...

Nest doorbell (battery) camera won’t turn off

Have had the doorbell for a while and can no longer turn the camera off through the app. I tried deleting the app. Was working until recently. Still has WiFi connection as I can see live video and it records events. When I try to turn off camera from...

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Need help with setup? Troubleshoot common Nest camera or doorbell problems

Nest Cam not playing video

Trying to reinstall a nestcame on new network HELP!

How on earth are you able to reinstall a drop cam? My Mom changed her wireless network

Nest Battery Doorbell Setup Gets Stuck on Connecting to Joining Device

Unable to Migrate to Google from Nest. Says existing Mest Accoumt

Power disconnect from Nest Outdoor Camera

6 cameras no longer connect

nest cam with floodlight will not connect

Resolved! Unable to add Nest Cam battery indoor Outdoor

Nest doorbell (battery) camera won’t turn off

Nest aware for wired doorbell gen 2 24/7

Google Nest Doorbell self-released from latch, hit...

Camera Won't Stay On

Nest aware not connected to account

New Nest cam does not appear at https://home.nest....

New subscription required for older version outdoo...

Trouble adding the new Nest Cam to the Nest app

Popup notification on TV when Doorbell is button i...

Unexplained billing

Camera not able to play recorded events