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Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
nest cam with floodlight will not connect
I had two floodlights installed today. One is working perfectly and the other, for some reason refuses to connect entirely.
Resolved! Unable to add Nest Cam battery indoor Outdoor
I have followed the Google home "add device" instructions but am unable to add my device. I attempted to add by scanning the QR code and by adding the set up code but nothing happens.All apps are up to date. I am near and rebooted the WIFI router. Ha...
Nest doorbell (battery) camera won’t turn off
Have had the doorbell for a while and can no longer turn the camera off through the app. I tried deleting the app. Was working until recently. Still has WiFi connection as I can see live video and it records events. When I try to turn off camera from...
Nest Camera Battery Stopped Charging
My camera is on and I am trying to charge it with the cable. For some reason it will not charge beyond 52 percent after trying for a 12 hour period. What's wrong? What should I try? Thanks.Flyer
Nest lens changed focal point
We were at dinner recently and a friend asked us to show them our pool through our nest app in the backyard we easily did this. When we got home, with no record of the video of it changing the target or point at which the camera was aimed, moved. The...
Doorbell cam (wired) not connecting to app
HelloDoorbell camera went offline and wouldn’t reconnect to Wi-Fi. Reset and now the camera is unable to connect to the phone during set up process. Not even got to a step regarding adding to Wi-Fi. Variety of NC codes have been provided. Has anyone ...
nest doorbell battery ring indoor chime is greyed out
I've installed, and for a while the nest doorbell rang my internal ( mechanical bell ) but now it doesn't, and the option to select indoor chime is greyed out. It Grey's out when I connect the wires to the terminals on the nest doorbell. Very frustra...
Listen to two cameras' audio at same time?
Can I listen to two video feeds' audio at the same time? I have searched and cannot find the answer anywhere. I am quite sure that I can watch two Nest camera feeds at the same time. Is it possible to hear both of their audio feeds at the same time w...
Cracking nest doorbell
Cracking on plastic of my doorbell. No direct sunlight. Very upset. What do I need to do to have warranty fix this issue? Don't even think it's more than 2 years old. NEED ANSWERS! NEED HELP!
Google Nest Hub doesnt receive notifications from doorbell
Hi there,I have the strange issue with the Nest Hub and Doorbell (battery) where I dont receive notifications on Hub anymore. I am receiving notifications on phone but on hub not. Firstly, I have observed that no notifications are received when the s...
