04-07-2023 09:38 AM
I need to speak to a live agent. my nest Dropcam will be no longer supported but I would like a replacement as an outdoor cam rather than indoor? please
Answered! Go to the Recommended Answer.
04-07-2023 11:04 AM
Best odds (and likely only option) are to just take the free Nest Indoor camera, sell it, and buy an Outdoor one yourself.
08-16-2023 09:13 AM
Are you going to help me or not?
08-16-2023 09:14 AM
Helloooooooooooo!
08-16-2023 09:22 AM
The only way to talk to a live Google Nest Support person is to start with their "Contact us" link. See the link and instructions in this post:
There is also this Google Nest Help topic:
08-16-2023 10:33 AM
Hi im so sorry I didnt respond sooner. I kind of gave up on this company. They discontinued access for the camera I have (indoor) with very short notice. There was an offer sent via email saying they would replace the absolute one, since it was their decision to discontinue my camera. Then made it almost impossible to contact them. When I finally did, and btw, spent almost an hour on hold..... Finally they said I was not eligible for the replacement camera because my camera was not plugged in for one month. ????? What does that have to do with me getting a replacement camera?? I only was using it when traveling for work to be able to see that my pets were ok! If I am home and not using something, I unplug it, cause believe it or not, anything plugged in -- even if not "in use" -- sucks up electricity.
Again, im sorry for not responding sooner. My best advice would be to get away from this company and switch over to something similar, like Ring. Sorry you're dealing with this. good luck!
08-16-2023 04:58 PM
Yes. I need
08-16-2023 04:58 PM
My nest hub camera not work
08-16-2023 05:06 PM
The ONLY way to talk to a live Google Nest Support person is to start with their "Contact us" link. See the link and instructions in this post. On the contact options page, you may be able to select a phone callback, depending on your locale and the time of day.
08-17-2023 05:38 AM
i just noticed where the drop cams are being discontuined. i cannot find an email dating back to April with promo to replace.
08-17-2023 10:36 PM
I need to speak to a live agent I'm having trouble setting my temp at home it's supper hot in my home and during the day it's super cold
08-18-2023 09:47 AM
Cindy
I have nest cameras and my subscription ran out. I cant review history. How do i Update this
08-18-2023 09:49 AM
i need to speak to a live agent
08-18-2023 10:26 AM
See the earlier posts on this thread for how to contact Support.
09-16-2023 12:43 PM
I need a outside door camera and inside no internet at home right now
09-16-2023 12:45 PM
I need a outside camera right now no internet at home
09-26-2023 12:00 PM
Yes I need to speak with someone
09-26-2023 12:49 PM
See the earlier posts on this thread about how to contact Support.
09-26-2023 01:28 PM
Hello
09-26-2023 01:11 PM
Is anyone there