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Can’t connect my chromcast to my WiFi

Redhead9900
Community Member

‎02-18-2024 09:53 PM

Hi my chromecast will not connect to my WiFi. What do I need to do. I’ve tried several different WiFi’s 

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Kimy
Community Specialist
Community Specialist

‎02-22-2024 01:47 PM

Hi Redhead9900,

 

Thanks for posting here in the Google Nest Community. We’re sorry for the trouble, and this is not the experience that we wanted you to have. What Chromecast device do you have connected to your TV? I asked because you tagged it as Chromecast 1st Gen, and I just want to confirm. For troubleshooting, I suggest you do a full clean-up by performing a factory reset and setting it up from scratch. Kindly reinstall the Google Home App as you proceed with setting it up. Let us know how it goes.

 

Thanks,

Kimy

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